Purchase procedure

The visitkranj.com online shop is open to both registered and non-registered users. Click on “basket” to download the selected product to your basket.


The visitkranj.com online shop is open to both registered and non-registered users. Click on “basket” to download the selected product to your basket.
Before placing an order, the customer is given a complete overview of the order, as well as the possibility to scroll back through the online order and remove any products.

Registered and non-registered users receive a summary of their order at the time of placing their order to their email address and a notification that the order has been accepted into the provider’s information system.  The status and content of the current and all previous orders are always available to the registered user on the visitkranj.com website.

The provider will store the content of the orders of registered and non-registered users.

The order goes to further processing and is given the status “in process”. The supplier reviews the order, checks the deliverability of the ordered items and confirms or rejects the order with a reason.

Within the agreed time limit and upon receipt of payment via invoice, the Supplier prepares the goods, dispatches them and notifies the Buyer by e-mail. Once the package has been dispatched, the order is given the status ‘completed’. The Buyer receives an invoice for the purchased goods, which is enclosed with the shipment.

We do our best to keep the stock of products in our online shop up-to-date, but errors and simultaneous purchases can occur and the product you want may be out of stock. The Supplier may call the Buyer’s contact telephone number to verify the information or to ensure the accuracy of the delivery.